My Job LogsHow can we help?
Find answers to common questions below. If you need more help, our team is always happy to hear from you.
Contact Support
Can't find what you're looking for? Send us an email and we'll get back to you within one business day.
Email hello@myjoblogs.comGetting Started
How do I create my account?
Download My Job Logs from the App Store or Google Play, open the app, and tap "Sign Up." Enter your business details and you'll be up and running in under two minutes.
Is there a free trial?
Yes — My Job Logs includes a free trial with full access to all features. No credit card required to get started.
Can I use My Job Logs on multiple devices?
Yes. Your account syncs across all your devices in real time. You can use the app on iPhone and iPad simultaneously.
Jobs & Scheduling
How do I create a job?
Tap the "+" button on the Jobs screen. Fill in the customer, date, time, and any notes — then save. The job will appear on your schedule immediately.
Can I assign jobs to specific technicians?
Yes. When creating or editing a job, you can assign it to any technician on your team. They will see the job on their schedule.
How do I attach before and after photos to a job?
Open the job detail, scroll to the Photos section, and tap the camera icon. You can take a new photo or upload from your photo library.
Invoicing & Payments
How do I send an invoice?
Go to the Invoices screen, tap "+" to create a new invoice, add your line items, and tap Send. The invoice is delivered to your customer by email.
How do I mark an invoice as paid?
Open the invoice and tap "Mark as Paid." The invoice status will update and it will move to your payment history.
Can customers pay invoices online?
Yes. Sent invoices include a payment link that customers can use to pay securely online with a credit or debit card.
Mileage Tracking
How does mileage tracking work?
My Job Logs tracks your business miles automatically in the background while you drive. You can review, edit, and export your mileage log at any time from the app.
How do I export my mileage for taxes?
Go to the Mileage section and tap Export. You can download a report of your trips for any date range.
Account & Billing
How do I change my subscription plan?
Visit myjoblogs.com, sign in to your account, and go to Settings → Billing. You can upgrade, downgrade, or cancel your plan from there.
How do I cancel my subscription?
You can cancel at any time from your account settings at myjoblogs.com. Your access will continue until the end of your current billing period.
How do I delete my account?
Email us at hello@myjoblogs.com with your request and we will permanently delete your account and all associated data within 30 days.
Still need help? Email us at hello@myjoblogs.com and include your account email and a brief description of the issue. We typically respond within one business day.